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Gadget Clinic, or the term “us”, “we”, or “our” refers to the owner of this website and provider of the services. The term “you” refers to the user or viewer of this website or any of the services provided by Gadget Clinic. This page informs you of our policies regarding the collection, use, and disclosure of personal information we receive from you.
In order for our sites, products, and services (collectively “services”) to function properly, we need to collect and use some of your personal information. We want you to understand what personal information we collect and how it is used.
This notice does not cover, and we are not responsible for, third-party websites or applications that may be linked from our services; linking to them does not imply an endorsement. We are not responsible for these websites or applications or any information they may collect. You should always review the privacy notice of any third-party website or application that collects your personal information.
PERSONAL INFORMATION WE COLLECT
While using our services or visiting any of our stores, we may ask you to provide us with certain personal information. Personal information refers to information that is linked or linkable to you and may include the information listed below depending upon which of our services you choose to use.
In Person at a Store or Over the Phone
When Gadget Clinic provides you services, either remotely or in one of our stores, we may collect personal information from you, such as browser type, operating system, what you searched for, referring and exit pages, the dates and times of visits, and other site usage behaviour, Name, Contact no., Email, Brand, Product, International Mobile Equipment Identity ("IMEI") data, serial number, Any information that you provide to allow our technicians to access your device for servicing, Video or audio recording in our stores, for example security cameras in certain locations where permitted by law, An audio recording of your phone conversation with us.
Services Performed at Your Home or Other Location
Please be aware that if you are receiving services at your home or other location, the service provider may be able to view anything visible to visitors in your home, which may include personal information.
For services such as technology consultations or in-home repairs, with your consent, the service provider may need to access your device to perform services requested by you such as changing settings, backing up your data, or provide technology set-up or advice.
The service provider may need to take photographs of your device to confirm that it is damaged and has been repaired. Be aware that any information displayed on your device or surrounding areas may be visible in the photo.
Services Performed at Your Home or Other Location
We may leverage external data sources in order to provide context and background on the users of our services in order to improve customer experience, mitigate fraud or malicious activity, or comply with internal company and external regulatory requirements.
We also draw inferences from the personal information we collect from you to potentially offer products or services that we believe would be a good fit for you (Note: at any time, you may choose to withdraw your consent to our use or disclosure of your personal information for marketing and promotional purposes by contacting us as outlined in the Where to Turn With Questions section of this privacy notice.)
How we use your Personal Information
Gadget Clinic may use your Personal Information to:
1. Fulfill a service to you;
2. Establish and verify your identity;
3. Activate and maintain your account;
4. Provide technical support;
5. Protect and improve our services;
6. Offer updates, notices and other information about applications and services available from Gadget Clinic or its affiliates as permitted by law. (Note: at any time you may choose to withdraw your consent to Gadget Clinic use or disclosure of your personal information for marketing and promotional purposes by contacting us as outlined in the Where to Turn With Questions section of this Notice);
7. Respond to your questions, inquiries, comments and instructions;
8. To enforce the applicable Terms and Conditions;
9. Comply with the law and defend our rights;
10. Track and analyze de-identified data and provide such data to third parties that provide services to Gadget Clinic;
11. Protect against fraud and potential fraud;
12. Notify you of any known breach of your personal information; and
13. Maintain the security and integrity of Gadget Clinic systems and services.
SHARING
Gadget Clinic may share your personal information with companies that are affiliated (that is, that control, are controlled by, or are under common control) with Gadget Clinic.
We may also share your personal information with non-affiliated companies to assist us in providing, maintaining and operating our services or marketing. These companies are required to comply with the principles set out in this notice and only use such information for the purposes for which it was provided to them; and
There may be instances when Gadget Clinic may disclose personal information without providing you with a choice in order to protect the legal rights of Gadget Clinic, other affiliated companies or their employees, agents, and contractors; to protect the safety and security of visitors; to protect against fraud or for risk management purposes; or to comply with the law or legal process. In addition, if Gadget Clinic sells all or part of its business or makes a sale or transfer of assets or is otherwise involved in a merger or business transfer, Gadget Clinic may transfer your personal information to a third party as part of that transaction.
SECURITY
We use commercially reasonable, industry standard technical, administrative, and physical controls to protect your personal information, including encryption where appropriate; however, since the internet is not a 100% secure environment, we cannot ensure the security of information during its transmission between you and us. Accordingly, you acknowledge that when you transmit such information, you do so at your own risk. We will notify you of any confirmed security breach of your personal information to the extent required by and in accordance with state and Central law.
CHANGES TO THIS PRIVACY NOTICE
Gadget Clinic may update this Privacy Notice from time to time. If we make any changes to our Privacy Notice, we will change the modified date near the top of this page. You are advised to review this Privacy Notice periodically for any changes.
Where applicable to the service you purchase, if we make material changes to this Privacy Notice, we will make best efforts to notify you of the material change electronically and seek your affirmative consent if necessary, under applicable law.
ACCESS AND CHOICE
Gadget Clinic has implemented the following procedure that you may use to access, correct, or delete your personal information, or choose how your information is used.
If
1. you would like to know the types of information that Gadget Clinic collects from visitors to its website,
2. your personal information is incorrect and you would like to correct it
3. you wish to stop receiving email marketing promotions from Gadget Clinic
CHILDREN UNDER 13
Our services are not directed to children under 13. We do not knowingly collect personal information from children under 13. If you become aware that your child is accessing the services and providing personal information without your consent, please contact us using the information provided below in the Where to Turn With Questions section. We will take steps to remove personal information from our storage systems and terminate the account if we determine that a child under 13 has accessed the services.
WHERE TO TURN WITH QUESTIONS
If you have any questions about this Notice, about our website, product or service, or want to request access to, correction, or deletion of your Personal Information, or have a privacy-related complaint, you can contact us via:
Call: +91 98210 90675
OR by visiting our main Office:
Gadget Clinic
182, 1st floor, Powai Plaza,
Central avenue, Hiranandani Gardens,
Powai, Mumbai, Maharashtra - 400 076 [INDIA]
